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CVE-2019-13990 Security Vulnerability

Feb 6, 2025 5:24:07 PM

Atlassian has disclosed an XML External Entity Injection vulnerability in Jira Service Management under ID CVE-2019-13990.

The vulnerability affects both server and data center instances and allows malicious content injection under certain conditions.

The following versions are affected:

affected version

Patch available from

JSM 4.20

4.20.26

JSM 5.4

5.4.10

JSM 5.7

5.7.2

JSM 5.8

5.8.2

JSM 5.9

5.9.2

JSM 5.10

5.10.1


We therefore recommend that you upgrade your Jira Service Management instances as soon as possible. If this is not possible in the short term, you can also deactivate Assets (formerly Insight Asset Management) as a workaround.

We know how important it is that your data and systems are protected from attackers and would like to help you solve the problem as quickly as possible.

Contact me

Norbert Hoppe

Written by Norbert Hoppe

Norbert Hoppe holds a BA in Business Administration. He has worked in a variety of roles within the IT and project environment for over 30 years, focusing on the Atlassian ecosystem since 2017.