ISO Atlassian Blog

What changes did Atlassian make to its cloud products in February? We explain the ten most important changes in our new article.

Atlassian extends Confluence Cloud with the powerful automation of Jira and replaces manual, time-consuming work with modern processes and simple if-then rules.

The Jira Service Management Virtual Agent for Slack is now available to all Cloud Premium and Cloud Enterprise customers and offers AI-driven support. The solution enables teams to automate support requests to ensure fast and always available service. Thanks to the integration of Atlassian Intelligence, the virtual agent uses state-of-the-art technologies to not only understand requests, but also to process them efficiently - for both simple and complex problems, without losing sight of the context.